FREQUENTLY ASKED QUESTIONS
Answers to common questions about service, repairs, upgrades, appointments, and working with the Trailmark team.
WHAT CAN WE HELP WITH?
Find quick answers about maintaining, repairing, and upgrading your vehicle at Trailmark Auto & Offroad.
SERVICE & MAINTENANCE
WHAT VEHICLES DO YOU WORK ON?
We are Toyota-forward: Tacoma, 4Runner, Tundra, Land Cruiser, Sequoia, FJ Cruiser, GX/LX and the rest of the Toyota and Lexus lineup. We also service and upgrade other makes. Call or text us about your vehicle.
DO I NEED AN APPOINTMENT?
Appointments are best so we can set aside the right time for your vehicle. Call or text (817) 687-2300 or send a request on our Book Service page. Saturdays are by appointment only.
DO YOU DO ROUTINE MAINTENANCE, OR ONLY OFF-ROAD WORK?
Both. Oil changes, factory-interval services, brakes, diagnostics and repairs are a big part of what we do, alongside lifts, lighting, armor and builds.
IS YOUR WORK WARRANTIED?
Yes. Work performed in our shop is covered by our 12-month / 12,000-mile labor warranty, whichever comes first. Parts carry the manufacturer warranty, and we help with any claim.
OFF-ROAD & INSTALLATION
WHAT OFF-ROAD UPGRADES DO YOU INSTALL?
Lift kits and coilovers, wheels and tires, rock sliders, skid plates, bumpers, LED lighting and complete overland builds. We are a Cali Raised LED preferred install shop.
CAN I BRING MY OWN PARTS?
Often, yes. Contact us before your appointment so we can confirm the parts and fitment. Our labor warranty covers our workmanship; customer-supplied parts are covered by their manufacturer.
CAN YOU HELP ME PLAN MY BUILD?
Absolutely. Tell us how you use your vehicle and your budget, and we will recommend the parts and the order to do them in, so every upgrade works together.
I BOUGHT PARTS FROM CALI RAISED LED. CAN YOU INSTALL THEM?
Yes. As a Cali Raised LED preferred install shop, we install their sliders, lighting and accessories. Call or text us to schedule.
APPOINTMENTS & SHOP
HOW DO I SCHEDULE?
Call or text (817) 687-2300, message us on Facebook, or use the Book Service page. We will confirm a time that works for you.
HOW LONG WILL MY SERVICE TAKE?
It depends on the job. Routine maintenance is often done the same day; larger installs and builds take longer. We give you an estimate up front and text you updates.
WHERE ARE YOU LOCATED?
7901 Rodeo Trl #600, Mansfield, TX 76063, serving Mansfield, Arlington, Fort Worth, Grand Prairie, Burleson, Midlothian and the rest of DFW. Open Monday–Friday 8 AM–5 PM, Saturday by appointment.
DO YOU SHIP ONLINE ORDERS?
Yes, anywhere in the U.S. Stickers ship free, orders over $100 ship free, and you can pick up at the shop for free. See our Shipping Policy for details.
EVERY VEHICLE IS DIFFERENT.
If you don't see the answer you're looking for, reach out to the Trailmark team. We'll help you determine the right next step for your vehicle.
STILL HAVE QUESTIONS?
Talk with the Trailmark team about service, maintenance, repairs, installation, or your next off-road upgrade.